Course description

The 'creation' of services is added to the present ITIL scope by the ITIL 4 Specialist: Create, Deliver, and Support training. In an increasingly digital service economy, this course aims to improve the knowledge and skill sets of applicants with digital experience, helping them advance their careers. 

Gain knowledge on developing, providing, and maintaining IT-enabled goods and services by earning the ITIL 4 CDS Specialist certification. Your understanding of service performance, service quality, and improvement as well as pertinent techniques and tools will increase with the help of this ITIL 4 specialist training.



Course Overview with Key Features:


As technology and technical practices advance quickly, you must adjust to stay up-to-date and develop the skills necessary to succeed as an IT professional in the industry. ITIL guarantees that you will always be using the most recent best practice techniques from across the IT departments by incorporating technology like cloud, automation, and advanced analytics together with working patterns like agile, DevOps, and value stream mapping.

You will learn how to build, deliver, and maintain IT-enabled goods and services by integrating various value streams and activities in this course. This covers the "creation" of services covered by ITIL 4 as well as the "core" service management tasks outlined in the ITIL framework. 

Experiential Workshops

Elite Panel of Experienced Trainers

Mentorship by Industry Experts

Exclusive Post-Training Sessions

Comprehensive Career Support 

AXELOS approved courseware

8 Assessments

Lifetime access to the course

Real-time Simulations for practical experience



Trusted by the best in the Industry


The top professionals in the field vouch for our extensive training programme since we provide our students with the push they need to advance in their careers and offer a well-curated course that helps them clear the ITIL 4 Specialist: Create, Deliver and Support certification. Our training programme has been extremely beneficial for many students, who have gone on to find wonderful careers all around the world. It is trusted by the greatest corporations in the world.



Who is this course for:


This training will be beneficial for IT service managers who are operating IT-enabled services or pursuing the ITIL Managing Professional (MP) title and have cleared the ITIL foundation certification.



What you will learn:


Challenges with SVS

Recognise concepts, and issues with team capacities, responsibilities, organisational structure, and culture throughout the SVS.


Engage

Recognise the importance of positive communication and be aware of the applications and uses of IT within the SVS.


Resource allocation

Show that you are knowledgeable about the SVS's resource management and planning.


Deliver and support activity

Learn how the SVS and value streams' creation, delivery, and support are impacted by pertinent ITIL practices.


ITIL practices

Utilising ITIL techniques, design, create, and transition a value stream while enhancing user support.


Create, Deliver, Support

Learn in-depth techniques for organising, coordinating, and setting priorities for tasks and activities, then put these techniques into practice.


Implement SIAM

Recognise the differences between build and purchase, sourcing, and service integration management (SIAM).



Course Reviews:


The content and training were of a higher calibre than I had anticipated. In addition to their extensive knowledge, the teachers were passionate about imparting their skills. The capstone projects and case studies were really helpful in enabling me to apply what I learned to actual situations. An extra benefit was the lifetime course access, which offered lots of practice and exam preparation. 


In my opinion, HappiestSkill is among the top providers of training. Our teacher was an extremely competent individual who provided the best examples to allay our fears. He was helpful and kind. All ideas were covered in the superb courseware. I didn't know much about the subject at first; now, I understand every detail and have received an excellent employment offer. 


The training contents were thoroughly covered in all the important areas and were organised well. The teachers were understanding and encouraging. The hands-on learning opportunities provided by the capstone projects and case studies greatly improved my ability to solve problems. 


I had a well-rounded educational experience because to the combination of knowledgeable instructors, extensive study materials, and real-world case studies. The assistance extended during the trip was praiseworthy. My possibilities for a profession in IT service management have significantly improved as a result of this course from HappiestSkill.



Why Choose Us:


People willing to prepare for the ITIL 4 Specialist: Create, Deliver and Support certification will find HappiestSkill's course to be among the most adaptable and comprehensive. You may learn on your own schedule, and learn the concepts of ITIL and IT management from basics with the help of knowledgeable instructors, extensive study materials, and hands-on learning opportunities.



Request Brochure:


Request our ITIL 4 Specialist: Create, Deliver and Support Certification training brochure to obtain all the necessary information, including in-depth course details, payment methods and more.

What will i learn?

  • Service design
  • Software management
  • Release management
  • Change enablement
  • Service desk
  • Problem management
  • Service level management
  • Software development
  • Deployment management
  • Service validation and testing
  • Ensuring stakeholder satisfaction
  • Incident management
  • Knowledge management
  • Monitoring and event management

Requirements

  • ITSM managers and ITSM practitioners
  • Individuals in charge of complete delivery
  • Practitioners of ITSM overseeing IT-enabled products

Frequently asked question

AXELOS, the globally renowned organisation offers the ITIL 4 Specialist: Create, Deliver and Support as it is committed to expanding and enhancing the ITIL practice.

The ITIL4 Specialist: The purpose of the CDS exam is to determine if you can sufficiently comprehend and apply ITIL4 to the development, provision, and maintenance of services by the AXELOS-defined syllabus.

Yes, you can ask for a revaluation but for a particular fee which is refundable if the results go in your favour. Otherwise, you will have to buy a new voucher.

After your answers are formally submitted to PeopleCert® by the exam supervisor, the results are publicly announced within two business days. Your Official Results won't be made public until your PeopleCert profile is complete.

The ITIL4 Specialist: The study plan and any pertinent homework, tests, or case studies make up the Create, Deliver, and Support course material.

Happiest Skill offers an array of courses in Project Management, Cloud, DevOps, Lean Six Sigma and a lot more. Visit the website to learn more about all the offerings.

boopathi k

$0

Lectures

0

Skill level

Beginner

Expiry period

Lifetime

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