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ITIL 4 Foundation Certification

ITIL 4 Foundation Certification

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Whether seen via an IT perspective or a commercial perspective, service management has a bright future. Covid-19 has increased scrutiny of service management and prioritised business value above technological solutions. This is a great moment for IT service management because this demand is expected to rise in the near future.

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Has discount
Expiry period Lifetime
Made in English
Last updated at Tue Jul 2024
Level
Beginner
Total lectures 0
Total quizzes 0
Total duration Hours
Total enrolment 0
Number of reviews 0
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Short description Whether seen via an IT perspective or a commercial perspective, service management has a bright future. Covid-19 has increased scrutiny of service management and prioritised business value above technological solutions. This is a great moment for IT service management because this demand is expected to rise in the near future.
Outcomes
  • Service design
  • Software management
  • Release management
  • Change enablement
  • Service desk
  • Problem management
  • Service level management
  • Software development
  • Deployment management
  • Service validation
  • Ensuring stakeholder satisfaction
  • Incident management
  • Knowledge management
Requirements
  • IT Professionals
  • IT Practitioners
  • IT Support Staff
  • IT Managers
  • IT Project Managers
  • Business Managers